What kinds of messages and files can I send in the chat?

✅ What can you send through the chat?

  • Text messages: to coordinate dates and deliverables or answer questions.
  • Specific instructions: about the content, visual references or the brand's tone.
  • Attachments: you can upload images, documents, briefs, sample videos and more.


🎯 What is it usually used for?

  • Confirming delivery dates or the shipping address.
  • Sharing reference material (branding, tone of voice, examples).
  • Clarifying the creator's questions about the deliverables.
  • Coordinating meetings or calls if needed.

⚠️ Best practices

  • Be clear and direct in your instructions.
  • Send everything they need in a single message to avoid confusion.
  • Check your spelling and tone: remember this is a professional channel.